What is Circa?
Circa is a service for the Atlanta community that allows users to buy and sell items with each other. We handle all the logistics including pricing, payment, shipping, and fraud protection. No more haggling over prices with multiple people, coordinating awkward meet-ups, giving contact information to strangers, or getting scammed!
How does selling on Circa work?
- Post your item, set a price, and share the link with others
- We pick up the item and you get paid. Circa takes a commission of $2 or 15% (whichever is greater) to help us cover payment processing, delivery costs, and hosting expenses. We won't take more than $10 from a given item.
How does buying on Circa work?
- Create an account and press the "Buy Now" button on the desired listing
- Pay securely online
- Confirm your address
- The item arrives at your doorstep the next day
What zip codes does Circa currently offer service to?
Right now, Circa can only deliver to 30003, 30004, 30005, 30006, 30007, 30008, 30009, 30010, 30019, 30022, 30023, 30024, 30030, 30031, 30032, 30033, 30034, 30035, 30036, 30037, 30042, 30043, 30044, 30045, 30046, 30049, 30062, 30067, 30068, 30069, 30071, 30076, 30390, 30091, 30092, 30093, 30097, 30301, 30302, 30303, 30304, 30305, 30306, 30307, 30308, 30309, 30310, 30311, 30312, 30313, 30314, 30315, 30316, 30317, 30318, 30319, 30320, 30321, 30322, 30324, 30325, 30326, 30327, 30328, 30329, 30332, 30333, 30334, 30360, 30361, 30362, 30363, 30364, 30365, and 30366, but we are willing to make arrangements for customers outside of this area. Send an email to firstname.lastname@example.org and we'll see what we can do!
How long until I receive my stuff?
You'll receive it no later than 24 hours after the seller hands it off to us. Most of the time you'll get it the same day! You should receive an email from us asking for your address after you have paid for your item.
Somebody bought my item. How do I schedule a pickup?
When your item is purchased, we'll contact you via email to schedule a pickup. The sooner you schedule it, the faster you get paid!
Is my credit card number safe on Circa?
Our site uses Secure Sockets Layer to force HTTPS on every page, ensuring that data transferred between your computer and Circa is encrypted. Circa uses Stripe for payment processing, so your credit card number never touches our server. Even if we're hacked, your credit card is safe. You can learn more about Stripe's security measures here.
If you find a security issue or bug of any other kind, please email email@example.com immediately and we'll resolve it as soon as possible.
How do returns work?
Tell us you want to return the item within 30 days of purchase. As long as the item has not been altered or damaged in such a way that would affect the resale value (for instance, you bought a phone and broke the screen), you'll get your money back within 24 hours of us picking it up from you!
I still need help! What do I do?
Email us at firstname.lastname@example.org. We'll get back to you in under 24 hours!
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